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Frequently Asked Questions

Why do I need a merchant account instead of just adding Google checkout or PayPal?  86% of all sales on the Internet are taken with a merchant account – Only 14% of all Internet sales come from alternative payment methods such as PayPal or Google – Don’t miss out on 86% of your sales - Apply now!

How long does it take to get a merchant account?
Final approval and set up usually takes only 24 - 48 hours, it’s easy!

What if my credit is not very good?
It is usually not a problem. We approve 99% of our merchants. We are not locked into just one processing bank so we have several different banking relationships we can use to get you approved.

How do I receive payment from credit cards?
All funds are wire-transferred directly into your business checking account within approximately 48 hours using the Federal Reserve.

What if I need help with my terminal or gateway? Is there support?
Yes. You will have access to free customer service and support 24 hours a day, 7 days a week in one location.  No need to call multiple places, we’re an all in one solution able to answer all questions regarding your merchant account and gateway.

What setup fees do you charge for Internet transactions?
There are no setup fees or application fees. It will not cost you a penny to get started!

Do you have long-term leases for equipment?
No. Our goal is to provide you with top-notch service and credit card processing, not big profit margins on your equipment.

Does your payment gateway offer fraud protection to help avoid chargebacks?
We utilize AVS, CVV2, IP Frequency check, and Negative Database check to limit your exposure to fraudulent transactions.  We offer the most up-to-date fraud tools in the industry today.

Can I integrate my financial software with this merchant account to make managing my business easier?
Yes! Our payment gateway is compatible with and QuickBooks and Peachtree.  You will simply upload your information into your QuickBooks or Peachtree software.

Why do American Express and Discover send me separate statements? 

American Express and Discover are independent companies that handle all their own issuing and payment processing.  However, we can set you up to accept both credit cards. 

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